Objectives
Upon completing the Customer Relationship Management platform course, participants will be able to:
- Follow a lead from lead creation to deal closing
- Assign sales actions and goals for themselves and their team
- Set up reminders to ensure all leads are taken care of
- Produce statistics and analytics for ROI
- Sync sales data with other software for multi-channel sales communication
- Drastically increase their sales results
Course Modules
- Introduction to pipeline management: creating, moving, and winning deals
- Lead forms
- Assignments: deals, initiatives, goals
- Email integration and other synchronizations
- Action planning: calls, emails, meetings
- Database management
- Creating a product list
- Statistics and reporting
Training Methodology
- Instruction by an expert facilitator
- Practical illustrations
- Interactive classes
- Group discussions
- Workshops
- Simulations
- Case studies
Open Course Enrollment
Location
AUPP Campus
The CLPD Experience
Joining a CLPD class means getting an access to numerous unique advantages that only our center can provide in Cambodia:
- State of the art training facilities with modern lecture halls and equipment
- Expert Western instructors with decades of experience in senior positions. 100% of them hold a post-graduate degree.
- International quality standards at every step, from the curriculum creation to the delivery and follow-up
- Certificates of completion recognized by the American University of Phnom Penh and valued by employers
Want More Information?
Check our Course Outlines (PDF) here:
Pipedrive®: An Easy-to-Use Customer Relationship Management (CRM) Platform for Salespeople
You can also contact us at:
Phone: 011 21 21 44
Mail: info.clpd@aupp.edu.kh
