Communication/Public: Speaking-Learning: Outcomes

The CLPD Communication and Public Speaking Seminar contains 12 Modules. Participants are brought through the following:

COURSE MODULES (2DAYS)

Module 1: Getting Started

•  Icebreaker
•  Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module 2: Identifying
Your Audience

• Performing a Needs Analysis
• Creating an Audience Profile
• Identifying Key Questions and Concerns

Module 3: Creating a
Basic Outline

• Outlining the Situation
• Identifying the Task That Had to Be Performed
• Listing the Actions You Took
• Revealing the Results

Module 4: Organizing
the Program

• Making Organization Easy
• Organizational Methods
• Classifying and Categorizing

Module 5: Fleshing It
Out

•  Identifying Appropriate Sources
•  Establishing Credibility
• The Importance of Citations

Module 6: Putting It All Together

• Writing Your Presentation
• Adding a Plan B
• Reviewing, Editing, and Rewriting

Module 7: Being Prepared

• Checking Out the Venue
• Gathering Materials
• A 24 Hour Checklist

Module 8: Overcoming
Nervousness

• A Visit from the Boss
• Preparing Mentally
• Physical Relaxation Techniques
• Appearing Confident in Front of the Crowd (Even If You Don’t Feel That Way)

Module 9: Delivering
Your Speech (I)

•  Starting Off on the Right Foot
• Using Visual Aids
• Checking the Volume of Your Voice

Module 10: Delivering
Your Speech (II)

• Adjusting on the Fly
• Gauging Whether Breaks Are Required
• Wrapping Up and Winding Down

Module 11: Questions
and Answers

•  Ground Rules
• Answering Questions That Sound Like an Attack
• Dealing with Complex Questions

Module 12: Wrapping
Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluation

Training Methodology

• Instruction by an expert facilitator
• Practical illustrations
• Interactive classes
• Group discussions
• Workshops
• Simulations
• Case studies