Making Presentations Dynamic, Engaging, and Persuasive

Never deliver a boring presentation again. Learn these proven strategies and techniques that can transform your presentations to become more convincing and engaging than ever before.

Powerful Written Communication for the Digital Age

Transform your written communication to become powerful, influential, and effective when dealing with your most important stakeholders.

Communication/ Public: Speaking-Learning: Outcomes

The CLPD Communication and Public Speaking Seminar contains 12 Modules. Participants are brought through the following:

Customer Service Strategies: Creating Repeat Business and Brand Loyalty

Connect with your customer base like never before. Refine your company’s own “5-star” experience that will keep clients coming back and build a constant flow of referrals.

Managing Difficult Customers

Confidently handle tense situations with upset customers, become solutions-focused and foster goodwill even with the most difficult of customers.

Hospitality Management: Running a World-Class Operation

Take the lead in developing a world-class team of hospitality professionals in your organization. Develop a proven strategic approach to managing in the hospitality industry.

Food and Beverage Management: Developing a Service Strategy

Cultivate confidence and competencies for the operational functions of the F&B business and foster brand loyalty.

Strategic Human Resources Management

Promote corporate values and drive your organization’s business objectives through effective HR management strategies.

Hiring Right: Talent Selection

Attract and select the best employees for your organization with the help of key recruitment skills like competency based-hiring, interviews, and salary negotiation.

People Management: Motivating and Empowering Your Team

Motivate, evaluate, and delegate responsibilities effectively to your teams, developing a loyal team of results-driven employees.

Managing Diversity and Cross-Cultural Teams

Handle the challenges of diverse staff and stakeholders in this globalized economy. Avoid cultural blunders before they happen and use diversity to build team cohesion.

Train the Trainer: Making Training Dynamic and Effective

Create engaging and effective learning content as well as best practices for ongoing coaching and follow-up.

HR KPI Development

Good KPIs are specific, measurable, aligned to the organizational vision, and provide the impetus to shape strategies and plans.

Driving Strategic Innovation and Capturing Market Opportunities

Recognize market opportunities, generate internal innovations, and know when to act on them.

Introduction to Design Thinking

Design thinking is a multi-faceted process of problem-solving that emphasizes on identifying the true issue beneath the facade. Utilizing that knowledge emerges a process of innovation and creativity that embodies concept development, design development, prototype creation, and experimentation.

Leading Successful Meetings and Constructive Collaboration

Make the most of meetings, using everyone's time and reporting information efficiently

Behavioral Leadership

This 16-hour leadership seminar is especially useful for those who are open to new leadership and management practices, and prefer innovative strategies to raise organization performance.

Performance management

This two day seminar will provide you with the knowledge and skills to: develop a performance management system that rewards managers/supervisors for providing employees with objective performance feedback on an on-going basis;

Time Management Skills for New Managers

Empower newly appointed managers to efficiently meet the demands of their new management role.

Leadership Strategies: Leveraging Influence and Driving Outcomes

Take charge of your environment, inspire your team, and foster company loyalty while driving business objectives.

Developing and Coaching Employees

Help the employees under you to develop their abilities, self-confidence, and loyalty.

Effective Leadership & Management Skills

The Effective Leadership & Management Skills training course aims to encourage collaborative, agile, and visionary leaders. This training offers a comprehensive overview of effective methods of leadership and team management.

Customer Service Excellence

In today’s competitive and fast-changing market, having exemplary customer service is the key to customer satisfaction, employee retention, and long-term business success.

Consumer Insight. Consumer Research

An organization’s success determines by many factors, including having real insight into how consumers think, feel, choose, and consume.

Develop, Execute, and Evaluate Advertising Campaigns

Create advertising campaigns adapted to the value proposition and target market of your company.

Advanced Marketing Management and Brand Development

Increase your reach, engagement, brand recognition, and conversion rate of your organization.

Sales Strategy: Mastering the Selling Process

Build a world-class sales approach from the beginning of the sales funnel to deal closing.

A Winning Business-to-Business Sales Approach

Learn effective techniques to approach business clients, build your B2B sales confidence, and develop long-term business client relationships.

Leading an Effective Sales Force

Achieve your organization’s sales targets through supporting, organizing, and developing your sales team.

Digital Marketing: Developing a Dynamic Digital Marketing and Social Media Strategy

Build Digital Marketing expertise, developing strategies and creating campaigns with the help of technological tools.

A Winning Approach to Search Engine Optimization (SEO) & Search Engine Marketing (SEM)

Guarantee that your website is highly visible on search engines and is easily found by your target customers.

Negotiation Strategies: Communication and Persuasion for the 21st Century

Convince other parties, influence their decisions, and "get to yes" in business negotiations.

Developing a Cutting Edge Operations Strategy

Grow core operation management skills and competencies to streamline processes, increase efficiency, and save money.

Facilities Management

Monitor, maintain, and support the operations of your facility at every step.

Effective Supply Chain Management

Develop an efficient, reliable, and trouble-free supply and value chain for your organization.

Inventory Management, Planning, and Control

Stay on top of your supply chain by thorough procurement, inventory monitoring, managing in-process materials, and scheduling the flow of your inventory.

Inventory Planning and Management (Best Practices)

Stay on top of your supply chain by thorough procurement, inventory monitoring, managing in-process materials, and scheduling the flow of your inventory.

Strategic Sourcing

Stay on top of your supply chain by thorough procurement, inventory monitoring, managing in-process materials, and scheduling the flow of your inventory.

Warehouse-Logistics Operations (Best Practices)

Without proper warehouse management, efforts to design an operative logistics system are ineffectual.

Transportation & Distribution Management

Transportation is among the more vital economic activities for a business, providing the essential service of linking the company to its suppliers and customers. This course is designed to train participants in crucial issues in transportation,..

Project Management: Leading Successful Projects from Start to Finish

Lead, administer, and conclude projects in an efficient and timely manner.

Project Leadership: Keeping Teams Energized, On Schedule, and Results-Driven

Lead project teams to become more performance oriented, collaborative, and target-focused.

Managing a Project Budget and Preventing Scope-Creep

Avoid overspending and allocate the right resources to the best endeavors within each project.

Integrating Microsoft Office 365® in Your Company

Use Microsoft programs (Word, Excel, Powerpoint, Skype…) to streamline the internal functions in your business.

Integrating Google G-Suite® in Your Company

Get the most from Google apps (Google Docs, Slides, Hangouts, Calendar…) to connect, share, and collaborate across your organization.

MailChimp®: Effective Email Marketing Techniques

Keep your customers connected with you with regular email updates and announcements.

Canva®: A Design Tool Every Marketer Can Use

Graphic design made easy to use for anyone. Save money from expensive design firm and start making stunning graphics and posts in just 1 day.

Pipedrive®: An Easy-to-Use Customer Relationship Management (CRM) Platform for Salespeople

Ensure that no customer is forgotten and start closing more deals with this effective sales management tool.

Google Adwords®: Advanced Campaign Management Techniques

Take control of your advertising campaigns and get your company noticed on Google, YouTube, apps, and websites worldwide.

WordPress®: Take Control of Your Website

Create, update, and maintain your website with no third party help.

Hootsuite®: A Dynamic Social Media Management Platform

Manage your social media marketing, and save time and energy through automation with this cloud-based social media management tool.

QuickBooks Online®: Easy Bookkeeping Techniques

Streamline your bookkeeping, get an easy access to financial info, and ensure strong control with your company’s accounting records.

Advanced Facebook® Marketing Strategies

Turn into a Facebook marketing expert, and learn to use all the tools and utilities the world’s largest social network provides for businesses.

Advance Excel

Advanced Excel Skills · Advanced Formulas · Data, Power Query, Tables & Formatting · Conditional Formatting · Advanced Charting · Pivot Tables & Pivot Reporting.

Microsoft Project®: Leveraging Project Management Software for Your Organization

Manage projects more efficiently and easily with the help of the Microsoft Project® software.

Risk Management - Building and Construction

• Understanding the risk management process • Understand which tolls to use to manage risk • Knowledge of the International Risk Management Standard • Risk response and treatment on construction projects

Construction Project Management: Communication and Negotiation Skills

• Understanding project life cycles • Develop scope, milestone and deliverables • Create Work-Breakdown-Structures (WBS) and Critical Path Methods (CPM) • Utilize earned value to calculate schedule and budget variances

Construction Management Systems: Maximizing Project Efficiency - Going Lean

• Lean Work-Structuring and Design • Problem-Solving Principles and Tools • Managing Projects • Contract Documents - Developing positive relationships between all parties in the construction process

Leadership in Construction Management

• Monitoring and controlling team performance to reach successful project outcomes • Understanding leadership that influences the behavior of others • Develop interpersonal leadership skills • Effective construction manager leaders that build a culture of support

Construction Management: Communication and Negotiation Skills

• Legal Perspectives of Construction Projects - Safety Management, Project Management • Common problems associated with managing projects outside the USA • Scheduling and communication strategies in developing countries • Understand construction management soft skills necessary with international projects

Data Analytics for Manager

Build Digital Marketing expertise, developing strategies and creating campaigns with the help of technological tools.